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SALES & GENERAL ENQUIRIES

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*Phone: 1300 855 240 Mail: MyCover Pty Ltd
Email: sales@mycover.com.au Travel Insurance
Fax: 1300 855 340 Level 10
221 Queen Street
Melbourne VIC 3000

*Our sales office is open between 0900 and 1700 AEST Monday to Friday

EMERGENCY ASSISTANCE

Allianz Global Assistance is available 24 hours a day, 7 days a week

Travel Insurance Emergency Assistance
In case of emergency FREE CALL Allianz Global Assistance

if you are in one of the countries listed below, simply dial the number shown for that country

Australia 1800 010 075   Japan 0066 3386 1052
Canada 1800 214 5514   Malaysia 1800 81 5102
China (North) 10 800 6100 434   Netherlands 0800 023 2683
China (South) 10 800 261 1323   New Zealand 0800 778 103
France 0800 905 823   Singapore 800 6162 187
Germany 0800 182 7635   Spain 900 996 115
Greece 00800 611 4107   Switzerland 0800 561 361
Hong Kong 800 900 389   Thailand 001 8006 121 082
India 00080 0610 1108   United Kingdom 08000 289 270
Indonesia 001 803 61 098   United States 1866 844 4085
Italy 800 787 451  
For all other countries dial reverse charge ("collect") via the local operator on:
61 7 3305 7499
If you are hospitalised or you are receiving outpatient treatment exceeding AUD$2000,
you MUST contact Allianz Global Assistance as soon as possible.
CLAIMS ENQUIRIES
Travel Insurance Claims
*Phone: 1300 725 154 Mail: MyCover Pty Ltd
Email: travelclaims@allianz-assistance.com.au Travel Claims Department
Fax: (07) 3305 7016 Level 2
PO Box 162
Toowong Qld 4066
Australia

*For Claims Enquiries, please call between 0800 and 1800 AEST Monday to Friday.
To make a claim, see our Claims page


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Product Disclosure Statement

MyCover Pty Ltd ABN 87 119 164 537 AR 323627 is an Authorised Representative of Allianz Global Assistance. This Travel Insurance is arranged and managed by AWP Australia Pty Ltd ABN 52 097 227 177 AFSL No. 245631 and is issued and underwritten by Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL No. 234708. Terms, conditions, limits and exclusions apply. We do not provide any advice on this insurance based on any consideration of your objectives, financial situation or needs. You should consider the Product Disclosure Statement available on this website before buying this product to decide if this product is right for you. If you purchase a policy, MyCover receives a commission which is a percentage of your premium - ask us for more information before we provide you with any services on this product.